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Submit an RMA Ticket
Full Name
*
Phone Number
*
Email Address
*
Company Name
Device Model
*
Firmware Version
Serial Number
*
DVCOM Account Manager (Optional)
Fault Type
*
Does not power on
Powers on but does not boot
LAN / network port failure
Wi-Fi module failure
Audio failure (mic, speaker, handset)
Display or touchscreen failure
Port or connector physically damaged
PoE failure
Overheating
Random reboot or lock-up
Power adapter faulty
Dead on arrival
Damaged in transit
Other
If Other, please specify
Message Subject
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